Privacy and Policies
Effective Date: March 8, 2025
1. Introduction
Welcome to Dispatch Dyno LLC . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our truck dispatching services, including our SMS communication system via 10DLC (10-digit long code).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, physical address, and payment information.
- Driver Information: License details, vehicle information, location data, and driving history.
- Customer Information: Shipping details, contact information, and preferences.
- SMS Data: Message content, timestamps, and phone numbers associated with 10DLC communications.
- Technical Data: IP address, device information, browser type, and usage data.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our truck dispatching services.
- To communicate with you via SMS, email, or phone regarding dispatches, updates, and promotions.
- To process payments and invoices.
- To improve our services and develop new features.
- To comply with legal obligations and enforce our terms of service.
4. SMS Communications via 10DLC
- By providing your phone number, you consent to receive SMS messages related to dispatches, updates, and service notifications.
- Message frequency may vary based on dispatch activity.
- Standard messaging rates may apply.
- You can opt out of SMS communications at any time by replying "STOP" to any message.
5. Sharing of Information
We may share your information with:
- Service Providers: Third-party vendors who assist in operations (e.g., payment processors, SMS providers).
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Partners: With your consent, for joint services or promotions.
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to the processing of your data.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at:
Dispatch Dyno LLC
1001 S MAIN ST STE 500
KALISPELL, MT 59901
Email: info@dispatchdyno.com
Phone: +1 406 235 6605
8. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Dispatch Dyno LLC
1001 S MAIN ST STE 500
KALISPELL, MT 59901
Email: info@dispatchdyno.com
Phone: +1 406 235 6605